WORD MECCA is growing!

Time is money. Save your valuable time and use our Copywriting Resources.

Do you have a new business idea? Do you need a brand strategy or business plan?

Do you need to update your internal business policies, SOPs, or compliance documentation? 

Are you initiating a new project that will require a lot of controls,  deliverables, and communication?

Do you need to update your technical documentation, process diagrams, or current system architecture? 

Are you building or marketing a new product or service?

How about research? Do you need to get some research done?

WORD MECCA is the right place to be.

...

For the above scenarios and more, you will need a lot of words. Words that clearly communicate requirements or convey a message. Words that move things forward. Words that align you with regulatory standards or your customer base. Words that grow your business by attracting new customers. 

Words written by a Technical Writer.

Well, words take time to write. Especially if you want them to accomplish something. Time you do not have and cannot afford to lose. You need WORD MECCA.

Writers make you money. No business can succeed without sharing the right words, at the right time, to the right people. Technical Writers know how to do this.

Why great Technical Writers are great at AND why you need one:

1. They research, synthesize, and understand specific, often complicated subjects (quickly).

2. They interpret and communicate information in any format, for any audience or purpose, using any technology.

3. They add value with best practices in all aspects of documentation from stakeholder interviews, to formatting and branding, to file naming and storage, to info security.

You need a Technical Writer because "Nothing happens without words." - WORD MECCA

A #TechnicalWriter serves as a consultant, producing written assets that support operations and keep revenue flowing.

[WORD MECCA 2024 GOAL]

"Establish and maintain a positive track record in the marketplace." -BBB

1. Be actively selling products or services for at least six months prior to application or have previously operated a similar business with an eligible business performance track record.

2. Fulfill all competency and trade licensing requirements.

3. Be free from government action, demonstrating a significant failure to support BBB ethical principles. BBB evaluates the action and decides on adherence to this standard based on the nature of the violation and the extent of harm it caused or is alleged to have caused, whether it was caused or condoned by management, and actions are taken to resolve underlying issues that led to the government action.

4. Maintain at least a B rating in all company-owned locations and its headquarters

[WORD MECCA 2024 GOAL]

"Follow established legal and ethical advertising and selling practices, including, but not limited to, the BBB Code of Advertising." - BBB

1. Work with BBB and agree to modify, substantiate or discontinue advertising and selling practices when recommended.

2. Use the BBB trademark and BBB affiliation statements under license and as outlined in usage policies then in effect.

[WORD MECCA 2024 GOAL]

"Honestly represent products and services, including clear and prominent disclosures of all material terms. Be clear in all written and verbal representations and include all relevant facts in all transaction ." -BBB

[WORD MECCA 2024 GOAL]

"Openly identify the business's nature, location, and ownership, and clearly and prominently disclose all material facts on a customer's buying decision." -BBB

1. Upon request, promptly provide BBB with all information requested to ensure adherence to BBB standards.

2. Clearly and prominently provide to customers:

• direct and effective means to contact the business
• the business' return/refund policy
• any recurring commitment into which the customer may be entering, including automatic renewals, payments, or other financial commitments
• the total cost of the transaction, including tax, shipping and handling, and other related charges before completion of the transaction
• any known delays or shortages of stock
• a receipt summarizing the transaction after the purchase.

[WORD MECCA 2024 GOAL]

"Fulfill all contracts, commitments, and representations." -BBB 

[WORD MECCA 2024 GOAL]

"Address disputes forwarded by BBB quickly and in good faith." -BBB

1. Provide a response to each complaint that: 

• is professional
• addresses all significant issues raised by the complainant
• includes appropriate evidence and documents supporting the business' position, and
• explains why any relief sought by the complainant cannot or should not be granted.  

2. Participate in mediation, arbitration, or other dispute resolution services as requested by BBB

3. Honor any settlements, agreements, or decisions reached as an outcome of a dispute resolution process.

4. Cooperate with BBB to eliminate the underlying cause of patterns of customer complaints that BBB identifies.

[WORD MECCA 2024 GOAL]

"Protect any data collected against unauthorized disclosure and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information." -BBB

1. Disclose handling practices for personal information, including but not limited to:

• what information is collected
• how it is used
• with whom it is shared
• how it can be corrected
• how is it secured
• how policy changes will be communicated, and
• how to address concerns over misuse of personal data.

2. Ensure sensitive data (credit card, bank account numbers, Social Security/Social Insurance number, salary, or other personal financial or health information) is collected and transmitted securely. Businesses will comply with applicable legal requirements and industry standards to protect and properly dispose of all sensitive data, both online and offline.

3. Respect customer preferences regarding contact by telephone and e-mail, and remedy the underlying cause of any failure to do so.

[WORD MECCA 2024 GOAL]

"Approach all business dealings, marketplace transactions, and commitments with integrity, good faith, and intent to do what is reasonably expected.

Avoid involvement, by the business or its principals, in activities that reflect unfavorably on or otherwise adversely affect the public image of BBB or its accredited businesses." -BBB

6/1/20